Our HVAC Service Guarantees Vancouver, WA – Portland
- Exclusive Satisfaction Guarantee
We insist on your 100% complete satisfaction with the craftsmanship and material provided by us and paid for by you. If you are dissatisfied with the performance of the system you have selected today, our service, or our people will make any and all modifications (including replacement of the system within 18 months with manufacturer verification for replacement) to meet your satisfaction (ductwork and air distribution not guaranteed if not installed by Miller’s). Applies to AHRI matched systems installed on the same date only.
- Property Preservation & Customer Care Guarantee
When you choose Miller’s you get the finest HVAC service and install technicians. They offer excellent expertise, attitude, HVAC service, and craftsmanship. Our technicians will courteously answer any questions you have and leave your home as neat as they found it. They will wear protective floor savers and place floor protection on all work and traffic areas. All Miller’s technicians are background and drug tested for your safety and comfort.
- Priority Service Guarantee
If your system breaks down during the first year and leaves you without heating or cooling, we guarantee an hvac service technician will arrive within 24 hours of being contacted for a completely free service call. If you opt in for World Class Club Membership you will continue to receive top priority service after the first year. We also guarantee that we will deliver exceptional service 24 hours a day, 365 days a year.
- Absolute Comfort Guarantee
Miller’s guarantees your comfort. Upon installation, we guarantee your HVAC system will keep your home at an accurate custom design setting for up to (5) years. Typically, indoor and outdoor temperatures differ up to 30 degrees on a newly installed system. Miller’s guarantees a temperature variance of no more than 20 degrees. If the desired temperature selection is not achieved, we will make any modifications, repairs, and if necessary, replace the system at no charge to you. (note: two story homes without a zoning system can experience larger temperature differences)
- Replacement Guarantee
We guarantee that your equipment is not a lemon. If the compressor in your Premier heat pump or air conditioner fails twice (2) in the first three (3) years of installation, we don’t just replace the compressor, we will install a completely new outdoor unit and give you a brand new three (3) year Replacement Guarantee. If the heat exchanger in your Premier furnace fails in the first ten (10) years after installation, we don’t just replace the defective heat exchanger, we install a completely new furnace and give you a brand new ten (10) year Replacement Guarantee.
Keep in mind, scheduled service must be performed annually by Miller’s under guarantee terms. Manufacturer warranties may be subject to required annual maintenance specifications and may otherwise be voided. Ask your tech or comfort advisor about our club maintenance program.